Beware of bogus callers

We would like to warn residents about bogus callers claiming to work for CityWest Homes and asking to gain entry into resident’s homes.

Bogus callers also sometimes pretend to be on official business from gas, electricity and water companies or the council. They may claim to be calling to carry out urgent repairs.

The reason they succeed is because they sound believable so please treat every stranger with caution. Always ask for proof of identity and if you are not convinced then don't let them in.

All CityWest Homes people and our appointed contractors carry official ID. They will make an appointment with you prior to visiting your home and will happily wait whilst you verify their ID. If you are unsure of a caller, please contact your local CityWest Homes estate office immediately.


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