Read all about it - Introducing our annual report for residents on the national standards

The government has a national set of standards for landlords and our report for 2012 will tell you how we are performing against them.

We have consulted with resident representatives on the improvements they would like us to make this year. We have also provided information on how we performed against the improvements promised in last year's report

You can read the report here, pick up a copy at your local area/estate office or you can contact Angela Ravenscroft special projects manager, 020 7245 2236 who will send you a copy, a large print copy or a CD.

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