Vision and values

Our vision

To be trusted and recommended by our customers in Westminster, based on our reputation for quality, value and service.

Our mission

We have one clear mission: Creating places where people are proud to live.

To achieve this, our company values reflect our priorities, how we do things and where we want to be.

Our values

All about our customers – our customers are the most important element of our business. We want our customers to feel that their contact with us has been a positive and responsive experience and that we have been creative in our solutions.

A great and safe place to work – our staff are our most important asset so investing in training and development is our top priority. We are also committed to making CityWest Homes a safe and attractive place to work for all staff.

Keeping our promises – our customers have high expectations. By being open, honest and aware of our actions and their consequences we can make sure our customers are treated fairly and with respect.

Responsible with money – it’s crucial that we are using our funds responsibly and wisely. We try hard to achieve the perfect balance between quality and price. We intend to help our residents and company plan for an affordable future.

Finding better ways – we want CityWest Homes to be known as a team who are creative, innovative, forward-thinking, agile and dynamic.

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