Anti-social behaviour policy

Anti-social behaviour policy

The Housing Act 1996 requires all social landlords to publish their policies and procedures for dealing with anti-social behaviour (ASB). Landlords must prepare a:

Statement of policies

The statement of policies outlines our general approach to ASB and includes our definition of ASB, a general policy statement of our approach to ASB and the strategic context.

Statement of procedures

Our procedures statement includes information on how to make a complaint, how a complaint is processed and how we support residents who have a problem with anti-social behaviour.

It also includes details on our use of enforcement and non-legal action, including for example the use of mediation.

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