Service charges

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About service charges

A lease requires that you to pay a share of the cost of managing a building. This includes insuring, maintaining and repairing the exterior and communal parts of the building and providing any other service specified in the lease.

If your block of flats is on an estate, you also have to contribute towards the management and maintenance of the communal estate areas. The council is legally obliged to charge leaseholders for their share of its costs and to make sure that the charges it sets are 'reasonable'.

The types of services you may pay for via your service charges include all minor repairs, building insurance, cleaning, grounds maintenance and cleaning, communal electricity, concierge, caretaker, graffiti removal, lift maintenance, paladin bin hire, pest control, security and window cleaning.

Your local estate office will upkeep and monitor certain services such as communal water tanks, fire equipment, electrical circuits and switches, and door entry systems.

Service charges should be paid in full within 21 days of 1 April and 1 October each year.

You can elect to pay future day-to-day service charges by monthly instalments, giving you six months to pay. Contact our Leasehold Operations team to find out more about paying by instalment.

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